Frequently Asked Questions
Can we Check in Early or Check out Late?
While we try to accommodate your needs we do tend to operate at nearly 100% capacity – and the cleaning ladies do need the full 6 hours between your check out and the check in of our next guests to clean and stage the Suites as well as wash and fold all linens. Therefore, late check outs and early check ins are often not possible to accommodate.
Do you offer refunds for cancelled reservations?
Well, in truth, we do not like to keep anyone’s security deposit. Therefore, if you give us reasonable notice (in this case we say 30 days) we will fully refund your security deposit. In addition, if we are given enough notice (less than 30 days) to successfully re rent the reserved dates – we will likewise make every effort return your deposit.
What size are the beds?
All permanent beds at Vacation in Carlsbad Properties are California King Size beds. (1 per bedroom) We also offer queen size inflatable Aero beds and Pac N’ Play playpens for the toddler set.
Do you offer Discounts?
Not usually. We invested heart, soul, and a ton of capital to make the Vacation in Carlsbad properties the nicest available – we then priced them competitively to offer what we think is a great value for our guests. Please read our reviews as our guests definitely agree.
How far is the beach?
All Vacation in Carlsbad properties are located less than a 5 minute walk to the beach – with most located almost directly adjacent to the beach.
How far are the shops and dining?
All Vacation in Carlsbad properties are located within a short walking distance to the heart of the Village shopping and restaurants. There are about 30 restaurants within walking distance in the Village. Carlsbad Kai would be the furthest – and even then it is only about 12 blocks to the heart of the Village.
What Beach Supplies are provided?
Just about everything you will need. We have beach towels, chairs & umbrellas, surf and boogie boards, buckets and sand toys, masks snorkels & fins.
What supplies do you offer in the kitchen / pantry?
The kitchens are fully stocked with place settings for 8 – 12. There are wine glasses, commercial appliances, automatic coffee makers, blenders, pro quality pots and pans, Bosch dishwashers (quiet), and commercial laundry equipment. There are basic spices provided, natural gas BBQ’s, dish soaps, paper towels, etc.
Do you have showers or bathtubs in the bathrooms?
All bathrooms at Vacation in Carlsbad properties have high-end showers with Hansgrohe “rain” showers, stone and glass tilework, and “heavy glass” frameless shower doors.
Do the Suites have heat and Air Conditioning?
Yes, all Vacation in Carlsbad properties have high efficiency Heat and Air Conditioning. We do ask that you respect our environment by closing all windows and doors when using the heat and air conditioning.
Can we exceed occupancy limits (“they don’t mind sleeping on the floor”?)
The short answer is “no”. The long answer is that we have invested heart and soul in these properties and we do not want them to be damaged by excessive occupancy. In addition, we do have to answer to the City Fire Marshall AND our neighbors if we were to exceed reasonable occupancy standards.
Can we host a Wedding or other Event at your property?
Short answer, “Maybe”. Longer answer – we offer short term weekly vacation rentals. The City code enforcement does not allow us to offer “Event Planning” and/or “Parties” – nor do we particularly want too. They deem such a use to be commercial in nature and a zoning violation. In addition, we do have a 4 night minimum rental policy for most of the year (7 nights in Summer). Finally, the size of the event would matter – first in terms of parking and our neighbors – and secondly, the homes and decks were not built for a commercial use. In other words, the decks were not built to hold 30 guests at the same time. Therefore, a smaller event (like a “family” wedding) might be possible but there would have to be significant restrictions in place prior to the booking of any reservation.